Regulatory Information
Who we are, how we are regulated, what we charge, and how to complain.
1. Who we are
I-Migrator Ltd (“I-Migrator”, “we”, “us”) is a private limited company registered in England and Wales under company number 15993353, with its registered office at Aston House, Cornwall Avenue, London N3 1LF, United Kingdom.
We are a law firm. I-Migrator Ltd is authorised and regulated by the Solicitors Regulation Authority as a recognised body, SRA number 8016089. You can check our entry on the SRA register.
2. What we provide
We provide legal advice and representation on immigration matters, alongside the technology our clients use to work with us — the case portal, the document tools, and the research library our solicitors work from. When you instruct us, you are instructing a regulated law firm, with the protections that carries.
3. The law we are authorised to practise
Our authorisation covers the law of England and Wales. That is the scope of the regulated legal services we provide directly.
We also publish information about immigration to other countries. Where a matter is governed by the law of another jurisdiction, the legal work is carried out by an independently regulated law firm qualified in that country, and we will tell you who they are before you engage them. We do not hold ourselves out as qualified to advise on the law of any country other than England and Wales.
4. Our solicitors
Immigration matters are led by Dhruti Thakrar, a solicitor of England and Wales (SRA ID 158293). Every solicitor working on your matter is on the SRA register, and you can verify any of them there.
5. Price information
We charge fixed fees for most immigration work, agreed with you in writing before any work begins, so you know the cost at the outset. Where a matter is genuinely unpredictable we tell you that and give you a written estimate and the basis of our charges instead.
Government fees — such as the Home Office application fee and the Immigration Health Surcharge — are shown separately from ours, because they are payable to the Home Office and not to us. VAT is shown where it applies; for clients outside the UK it often does not, and we confirm the position when you instruct us.
For the price of a particular service, ask us and we will put it in writing.
6. Professional indemnity insurance
We hold professional indemnity insurance meeting the minimum terms and conditions required by the Solicitors Regulation Authority. Details of our insurer and the territorial coverage of the policy are available on request from legal@i-migrator.com.
7. Complaints
If something has gone wrong we want to hear about it, and we would like the chance to put it right. Our complaints procedure sets out how to tell us, how long we take to respond, and how to take it to the Legal Ombudsman or the Solicitors Regulation Authority if our answer does not resolve it.
8. When we act for you
Reading this website, or using a tool on it, does not by itself make you our client. A solicitor-client relationship begins when we send you a written client-care letter setting out the scope of the work and our terms of business, and you accept it.
9. Information accuracy
UK immigration rules change frequently. While we take reasonable care to keep the information on this site current, we make no warranty as to its accuracy or completeness on any given date, and general information published here is not advice on your own circumstances. For that, speak to one of our solicitors.
10. Data protection
How we handle your personal data, including where a matter is referred to a partner firm in another jurisdiction, is set out in our Privacy Policy.